Since 1925, Gross has provided first-rate service to customers throughout southeast Wisconsin. Our employees are testimony to the hard work and dedication we put forth to ensure we exceed your expectations . . . every day! Here are some of the awards we're proud to have received recently.
2013 CARRIER PRESIDENT'S AWARD Gross Heating & Air Conditioning is a recipient of the Carrier President's Award...AGAIN! For six consecutive years, we've received one of Carrier's highest honors, the 2013 Carrier Factory Authorized Dealer President's Award.
President's Award recipients are dealers who excel in product and promotion while delivering superior service and customer satisfaction. Award winners must go beyond seeking growth by successful positioning of the Carrier brand. As a winner or the award, we have also agreed to serve as role models, share best practices and offer peer mentoring to help cultivate excellence among the factory authorized dealer group as a whole.
2009 BEST OF BROOKFIELD HEATING AND AIR CONDITIONING We were selected for the 2009 Best of Brookfield Award in the Heating & Air Conditioning Contractor category by the US Commerce Association. Each year, the USCA identifies companies that have achieved exceptional marketing success in the community and in the business category.
2006 CARRIER DISTINGUISHED DEALER This elite distinction recognizes Carrier's most successful, service oriented dealers based on leadership and management, customer intimacy, brand recognition, service and installation expertise, and operational excellence.
2012 ANGIE'S LIST SUPER SERVICE AWARD Each year, Angie's List presents its Super Service Award to companies that have achieved and maintained a superior service rating. Fewer than 5 percent of the companies on Angie's List meet eligibility requirements for the award. Gross Heating and Air Conditioning has received the esteemed and difficult-to-attain Angie's List Super Service Award in 2000, 2002, 2006, 2007, 2008, 2009, 2010, 2011 and 2012.
At Gross Heating and Air Conditioning, the customer always comes first.
Take a look at what our customers say about us.
"Your serviceman Ken was very knowledgeable, helpful and polite. He should be commended."
- David D., Brookfield
". . . Gross cleaned our 46-year-old boiler and gave it a clean bill of health. We will be replacing the "old geezer" and will definitely call Gross Heating to do the work."
- Jill C.
"Thanks for installing 4 furnaces and 4 central air units in my rental property and making it all work smoothly. You have a great team of support people and technicians!"
- Bob Z., Glendale
"Thanks to our salesman Greg for all his efforts in figuring out the new ductwork in my home. Jeff and Mike did a great job and I thank them as well."
- Wendy M., Milwaukee
". . . thank you for the quick response. Even during the deer hunting season, you were able to get a furnace installed on a day's notice."
- Mark K., Wauwatosa
"Thank you so much for providing us with temporary heat until we could schedule a date to install our new furnace. My husband and I and our small children greatly appreciate the warmth when we woke up on those oh-so-chilly mornings! Thanks for being a company that still goes above and beyond!"
- Kristy C., Wauwatosa
3260 N. 126th Street • Brookfield, WI 53005 • Phone: (262) 783-6000 • Fax: (262) 783-6867
© 2013 Gross Heating & Air Conditioning