Reviews
“We had an amazing experience with Gross! Our air conditioner stopped working right in the middle of a brutal heat wave, and they came through when we needed them most. From the first call, Jerry was friendly, professional, and upfront with costs which were very reasonable. He arrived on time, quickly diagnosed the issue, and had it fixed the same day. Not only was the service fast, but they also took the time to explain what was wrong and how to prevent future issues. It’s rare to find a company that’s both skilled and genuinely cares about its customers. Highly recommend them to anyone needing HVAC help. Lifesavers!”
“Kaden and Mike were very friendly and professional. They did a good job of explaining the boiler system and controls.”
“A shout-out to Gross Heating & Air Conditioning
While we were out of the city, the pipes and the radiators in our historic home froze and cracked. Unbeknownst to us, we faced a real tragedy.
We learned about the tragedy from neighbors and immediately informed Gross Heating. They went into action and removed more than 30 radiators while they were still frozen. Had they not done it so quickly, the radiators water throughout our house, damaging our home while we were away, and the home could probably never have been fully repaired.
They also took quick action to restore temporary heat in the house so the water pipes didn’t freeze as well!
It was a complex project, but they successfully replaced every radiator. It also required them to perform asbestos abatement, which is a very challenging task.
They upgraded the heating system to an efficient boiler, and we will be forever grateful.
Their quick action, professional competence, and fair pricing saved the day for us and our historic home.
If there were a Hall of Fame for Great Heating companies that do HVAC servicing, maintenance, and repair, they would lead the list!
Daniel and Judith Steininger, Milwaukee, Wisconsin”
“Daniel was very professional, knowledgeable, cordial, and answered any questions I had. He also commented on doing the installation as if it was it own home. He laid down tarps on the floor and the steps as well as completely cleaning up after the job was finished. He represents Gross Heating and Air Conditioning very well. I'd highly recommend him for other installations and would request him again.”
“Great crew. On time, polite, considerate and professional. I have had Gross service my HVAC systems in two different homes over the course of many years. They have always met my high expectations.”
“Kudos to Bill, my service tech from Gross Heating. He's been taking care of my HVAC needs for 20+ years and is always professional, friendly and very experienced.”
“Bill was out to replace a few radiator valves for us and we are just thrilled with the work he did. We have had Bill out many times over the years and he is very honest trustworthy and knowledgeable. We wouldn’t use anyone else !”