Reviews
“Great crew. On time, polite, considerate and professional. I have had Gross service my HVAC systems in two different homes over the course of many years. They have always met my high expectations.”
“Kudos to Bill, my service tech from Gross Heating. He's been taking care of my HVAC needs for 20+ years and is always professional, friendly and very experienced.”
“Bill was out to replace a few radiator valves for us and we are just thrilled with the work he did. We have had Bill out many times over the years and he is very honest trustworthy and knowledgeable. We wouldn’t use anyone else !”
“We moved to Wauwatosa about 4 years ago into an almost 100-year-old house with hot water radiator heat and AC unit in the attic that only cooled the 2nd floor – both systems very different from our previous house. We started by using the HVAC company the previous owners had used but we were not completely satisfied with some of the work they had done. Gross Heating & Air was recommended to us and we have been so pleased with their service!! Not only do they do a great job with seasonal maintenance, but last year we also had them put in a heat pump to replace the AC unit in the attic and Joe was able to figure out how to get AC down to the first floor (especially the kitchen which has made such a difference!). This year Joe helped us again with a plan for replacing and moving our hot water heat boiler and cleaning up a mess of hot water heat pipes in our basement to clear the way for some electrical work. Every technician who has been to our house has been extremely pleasant and professional! We apologize that we do not remember the names of the individuals who worked on the heat pump installation, but they were wonderful as were Randy who has been here a couple of times for maintenance and Mike K, James & Owen who just completed this boiler project in our basement. Thank you all so much – we are so very pleased with the results!!!”
“Very pleased with all aspects of the installation!”
“Great service by a great service technician. Thanks for the fall furance tune up. No”
“The team arrived on time, worked in a very professional manner, and did an excellent job installing our new Carrier Gas Furnace and Air Conditioner. We have been Gross customers for 21 years and appreciate the excellent service.”
“I couldn’t be happier with the service and professionalism from start to finish.
1. Make the call and you will greeted by a very pleasant human
2. Schedule an appointment for a quote and you will be met with someone who is knowledgeable, helpful and not the least bit pushy. I felt like Joe wanted to make sure I got the exact right product for my home and my budget.
3. Schedule the installation and the people who come out will be on time and professional. Brad, Owen, and Kaden were a joy to have in my home. They were pleasant, efficient and did not leave a speck of dust inside or out.
We have been with the Gross company for years and will never go anywhere else!”