Archives: Reviews

“This review is for the entire team who assisted me, beginning with the office personnel who booked my appointment for the same day, to keeping me informed that Randy was on his way. That is a big plus in by book.

Randy was friendly, personable, clean but all business when got to the A/C unit. I appreciate the fact that he thanked me for my USAF service.

I requested his business card because the next time my daughter or I need any furnace or A/C work, he will be the one we call for !

Jim F”

– James F.

“As usual, Randy was informative and personable. I assume since Randy’s been with Gross for a while, they’re aware what a valuable asset he is to their company”

– Scott D.

“Randy was professional and personal. Diagnosed cause of my furnace failure immediately and worked to fix it within an hour.
Spoke about replacement in honest terms but for now got me fixed so I am warm tonight!
Thank you Randy! I would be honored if you serviced my heating and air units.”

– Jane K.

“Prior to the heating service of 2023-2024 My wife and I contacted Gross Heating who have serviced our broiler and gas furnace in the past and again prior to winter to make minor repairs. The service repair man was John G. and did the repairs in one visit. As a result, our heating bill went from $600+ in 2023 to $320. This has been consistent to the course of this winter and each and every month has been 50% or greater in savings to us, in respect to billing.
I would highly recommend Gross Heating, they stay by their word, and do the work necessary to give us the best possible product with the best savings.”

– Sidney S.

“I am extremely pleased with the service on my furnace and humidifier that Harrison did today. He was very knowledgeable, polite and courteous. I appreciated him explaining everything to me. We have had Gross Heating for many years and have always been pleased with your service. And I would like to thank your receptionist who took my call for being so pleasant and helpful.

Karen J.”

– Karen J.

“This is the third furnace installation for us by Gross Heati.
They are prompt, reliable and polite. They give great service if any problems occur. They even came right out once on Christmas Day! We have used their services for over thirty years and have found them to be reliable and have recommended them to friends and family.”

– Annette H.

“Randy Belongia replaced the ignitor in our furnace. He was in and out within an hour. During that time explained our furnace to me and what parts are bad. Also some things look for in the future that could bring on more problems. Not only will I recommend Gross to others because of Randy, I will definitely use Gross in the future. Randy was very efficient and informative. Thank you very much!”

– Ricky Z.

“Team from Gross installed a new boiler/water heater/thermostat with a high degree of efficiency and professionalism!! We wouldn’t trust any other company to upgrade our heating system. Ask for Jerry when you need service or quote on new system, over 30 years of experience!!”

– Shawn C.

“From the service person, Bill, to the salesman, Joe, to the installers, Colton & Harrison, we couldn’t have been more pleased! Everyone involved was prompt, honest, respectful, tidy & polite. When the Tosa inspector came he said, “They did a beautiful job!” We are enjoying our warm home on these cold days. Thank you!”

– Katie P.

“Brad and Daniel did an excellent of job of installing my new furnace, they made everything accessible for filter changes and everything is now looking much better organized than before . They were helpful in answering questions and were polite, respectful and a pleasure to work with, thanks guys :-)”

– David B.

“Doug is an outstanding service person. Extremely knowledge and helpful.Most of all he’s HONEST! That’s why we will continue with Gross heating and air conditioning.”

– David H.

“Hello, Harrison did a fabulous job communicating and informing me of maintenance issues. He is friendly, thorough in completing each step, for my furnace turn up. I truly appreciated his excellent communication skills. It was a pleasure having him complete this job and providing for my family, “peace of mind”, that it was a job well done. Thank you so much, Harrison. JR”

– Janet R.

“I had a new Carrier furnace installed on 9/21. The work of Brad and Owen was timely and professional. I no longer have the loud noise in my duct work. I couldn’t be happier! Thank-you Gross Heating!!”

– Sue D.

“We are very pleased with the professional installation of our A/C system by Gross’s personnel. When we were considering adding this to our house, Jeff was thorough in describing the system and patient in answering our (many) clarifying questions. When we decided to have Gross do the work, Jesse, Colton and James did an excellent job of meeting the challenges posed by our 1930 house and installing the A/C system so that it performed as advertised and blended in perfectly so as to maintain the character of our house. We heartily recommend Gross to anyone considering the installation of an A/C system in an older home.”

– Tom B.

“On time. Work went quickly. Brad was very courteous. Results looked very professional. He completely cleaned up his work area. Brad walked me through what he had done. He even put my lawn mower back into the garage when it started to drizzle.”

– Steve W.

“Love you guys!
Actually saw your vans at a home and so badly wanted to tell them you made the right choice but that would have been creepy for them.
Joe thank you!
You are one of the VERY few I trust!
Very Happy Customer of Gross Heating & Air Conditioning!”

– Gillian M.

“Daniel, Owen, and Brad from Gross Heating installed a new gas efficient furnace and a new air conditioner by Carrier, also a new thermostat. The guys did a fantastic job, they worked together as a team. When items were installed, Daniel explained the use of the thermostat and walked me through the items on the furnace and how they operated. Very informative. I am soooo thrilled to have these items, especially the air conditioning. When the guys were testing out the heat, then the air conditioning test came next….I had to go outside to warm up. It really did get cold.
I am glad that you have these young men on your staff. They really did do an awesome job and they did it very- very well. I wish them all the best.”

– Stefanie C.

“Jesse and James were fantastic installing my new furnace. They took the time to show me how everything functioned and made checks around my home to make sure everything worked efficiently. Thank you!”

– Hadley B.

“Great work! Carrier Air and Heating installed to replace 15 year old furnace and 30 year old air. My house needed 2 additional return air ducts to increase air flow. All work was completed on time and on budget in two days in June, 2023. Duct work was exceptional. New system includes a 4 inch air filter which is much better than my old 1 inch filter. Brad, Daniel and Joe took good care of my house while they worked. Floors were covered and care was taken during removal of old equipment. When the work was done all debris was removed and swept up leaving my house in great shape. The whole system was tested to ensure everything worked correctly. When the system was running Brad showed me how to work all of the features (replacing the filter, warning lights, etc). Gross Heating was recommended to me by a friend who was happy with their work previously. Price was very competitive. My thanks for a job well done. – Nick B.”

– Nick B.

“Gross Heating installed a new Air Conditioner. Joe gave us a great deal and the new unit was installed the next week. We have used Gross Heating since 1985. Great company to work with.”

– Scott W.

“The entire team worked well together to get our new heating and air conditioning installed. They were efficient, neat & friendly. They thoroughly explained the new system to us so we know how it works. Overall, excellent work & we’re very happy. Will be glad to recommend Gross Heating to our friends & neighbors.”

– Tom B.

“This week I had a crew from Gross heating, install a new Unico air conditioner system. It was a week long very intense project. The crew lead was Jesse, working with James and Colton. I have lived in my house for 35 years and had many many workmen come through over the years, but this crew of workers was far and away the best I could imagine. They worked extremely hard in very warm conditions in my attic, never complained, went the extra mile to make sure every day of the week they left the house, spic and span, Answered every question I had, and just generally did an outstanding job, and took incredible pride in their work. Jesse is a wonderful leader for younger technicians to learn from his vast wealth of knowledge. I would absolutely recommend Gross heating to anybody, and they are definitely going to be our go to company for all of our heating and air conditioning needs.”

– Patti G.

“Gross Heating and AC has been servicing our furnace and AC for many years and without exception, are always the most professional, knowledgeable, courteous, friendly, efficient, cost effective service company we have ever dealt with. They do customer and technician service correct, right down to a T.

Thank you for being able to trust in your company. (unlike many others)! And thank you for keeping our equipment running reliably and great.”

– Dennis G.

“Could not recommend this company more! We called for a furnace repair and had a technician at our door within hours. The technicians were prompt, professional, and very educational. We ended up needing to replace our furnace, and they kindly guided us through the process every step of the way, at a very reasonable price! Everyone we spoke with was so kind, and took care of us as though we were family. They had a new furnace installed within days from our first service call and made sure we were as warm as could be until the job was finished. You will be in good hands with these folks!!!”

– Erin D.